Privacy Policy

1. Information about the Company and the Service

1.1. About Us

The operator of this Service and the person in charge in the sense of the GDPR is STANFORD EUROPE LIMITED, 16 Great Queen Street, Covent Garden, London WC2B 5AH, Email: info@ainsys.com (hereinafter referred to as "Company", as well as "we", "us", "our", etc.)

We are committed to ensuring that your data is stored and processed securely. The protection and security of not only your personal data but also your User Content, which is transmitted through our Service, is important to us. As part of this principle, we process personal data in accordance with the GDPR and in accordance with the data protection rules applicable to us and our Service.

BY AGREEING TO THE TERMS OF USE, YOU AGREE TO THE COLLECTION, USE, AND TRANSFER OF YOUR PERSONAL DATA FOR THE PROCESSING DESCRIBED IN THIS PRIVACY POLICY AND OUR TERMS OF USE.

Please read this Privacy Policy carefully, as your access to and use of the Service means that you have read and understood all the terms of this Privacy Policy.

If you do not wish to transfer your personal data to us, you can use all areas of our Service and Site that do not require authorization, without the need to disclose your personal data.

1.2. Additional Information

Our Site and/or Service may contain links to other sites or services, for the content and functions of which the Company is not responsible. Please read the data protection regulations on the respective websites or services of the respective operators. If you use the Service to transfer your User Content from one service or system to another, then you are solely responsible for the compliance of such data transfer with the protection rules of such services or systems from where and where you transfer your User Content.

We take appropriate technical and organizational measures to protect against unauthorized access and/or illegal processing of your personal data or your User Content, as well as from accidental or illegal destruction, loss, alteration, or unauthorized disclosure of such data. However, please note that we cannot completely eliminate the security risks associated with the storage and transmission of such data.

Since our Service is not specifically designed for minors and adolescents, the transfer of their personal data to us should not take place without the consent of parents or legal guardians. If we become aware that a minor has sent us his personal data through the Service or the Site without the consent of parents or guardians, we will immediately delete this information. We encourage parents to instruct their children about the safe handling of personal information on the Internet.

2. Information We Collect

2.1. Information that is processed by default

In order to ensure the technical functionality of our Service, investigate security incidents, and track technical failures or attacks, we collect standard data necessary for this.

When you visit our Site or use our Service, we automatically record information from your browser, such as:

• Your IP address
• Browser type
• The web page you visited before arriving at our Site
• The information you search for on our Site
• Local settings
• History of access to our Site
• The time and date of your visit or use of the Service
• Information about your activity on the Site
• The device from which you accessed the Site

This information is not typically considered personal data, and it is not combined with other data processed by us. We may create anonymized data from personal data to improve our services.

2.2. Information you provide us directly

We collect and process the following information, which you provide directly to us:

• Registration information: Your email address, encrypted password, and name (required).
• Additional profile information: Phone number, time zone, and billing information.
• Affiliate Program information: Full name, phone number, email address, and legal entity name (if applicable).
• Authentication tokens and API keys: Required for third-party service integration.

2.3. Information we receive as a result of your use of our Service

We collect and process information resulting from your use of our Service:

• Data of actions in connections: Log files stored for seven days with encrypted information about actions performed within the Service.
• Personal Account actions: Includes statistics on data transmissions, test data in custom links, and more.

2.4. Use of Cookies

We use cookies to improve your experience on our Site. A cookie is a small data file we transfer to your device. We use several types of cookies, including:

• Marketing cookies: These are set by our advertising partners and are used to build a profile of your interests for targeted advertising. These cookies do not store personal information directly but identify your browser and device.

If you do not allow these cookies, you may experience less targeted advertising.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended. These cookies do not store any personally identifiable information.

When you start using our Site, we will additionally ask for your consent to use cookies. Please read the information in the pop-up window and in this document about which cookies we use and their purpose. You can give us your consent or refusal for cookie use.

Cookies are optional. If you choose not to use them, we are not responsible for the results of such refusal. If you agree, cookies will be deleted from your device (1) after 30 days of inactivity or (2) after clearing your browser cache.

If you do not agree to our use of cookies, please manage your cookie settings on the Site and in your browser to establish a satisfactory cookie behavior.

3. Legal Bases and Purposes of Information Processing

3.1. Legal Basis for Data Processing

The processing of your data by the Company is carried out based on the GDPR, specifically:

• Based on your consent, if you have given us such consent (Art. 6 para. 1 lit. a) GDPR);
• For the conclusion or performance of a contract with you (Art. 6 para. 1 lit. b) GDPR);
• To fulfill legal obligations (Art. 6 para. 1 lit. c) GDPR);
• Within the framework of a legitimate interest (Art. 6 para. 1 lit. f) GDPR).

We only process personal data that you provide to us in connection with your use of our Service.

3.2. Purposes of Data Processing

The purposes of data processing as specified in section 2 of this document are:

• Providing access to the Service and organizing its use by Users;
• Communication between the Company and the User;
• Advertising purposes, including advertising mailing;
• Consideration of your application, including participation in the Affiliate program;
• Improving our Service;
• Fulfillment of the contract with you;
• Company accounting;
• The legitimate interest of the Company, including statistics, marketing purposes, and protection of the Service from unlawful use.

4. Period of Data Processing and Storage

We store your personal data and your User Content only as long as it is necessary for the purposes for which they are processed, including to provide you with services, that is, as long as you keep your Account on the Service. We will also retain some of your personal and other information as needed to comply with our legal obligations, resolve disputes, and ensure our legitimate interests are respected.

We will delete your personal data and your User Content stored by us as soon as we no longer need to process them for the purposes specified in this Privacy Policy. If permissible, we will also delete your personal data upon your written request to the Service support service.

We store your data:

• If you have consented to the processing, until you withdraw your consent;
• If we need the data to fulfill a contractual obligation, as long as there is a contractual relationship with you or a legal storage period;
• If we use the data based on a legitimate interest, then no longer than until your interest in deletion or anonymization prevails;
• If there is a legal storage obligation, until the end of those storage obligations;
• As indicated in section 2 of this document for different types of information.

5. Rights of Data Subjects

As a data subject under the GDPR, you have the following rights:

• Request access to information about the processing and personal data processed by us about you and receive a copy of such data;
• Request correction, deletion, or blocking of your personal data;
• Request the restriction of the processing of your personal data;
• Object to the processing of your personal data;
• The right to the portability of your personal data;
• The right not to subject the data to automation, including profiling;
• Withdraw your consent at any time if you have given your consent to the processing of your personal data;
• The right to report a violation of the rules for the processing of personal data;
• The right to lodge a complaint with the competent supervisory authority about a violation of applicable data processing legislation.

In addition to making a request to the Service support service, you can partially exercise your rights as a data subject in the Service using the tools in your Personal Account. For example, you have the opportunity to ask the support service to delete your personal data or independently change the data in your Personal Account.

In the event that we are required to keep records of some of your personal data, for example, for accounting purposes, this information is stored. All other information, including personal data, will be deleted within 5 calendar days from the date of your request to do so.

6. How We Process and Store Your Data

We process and store the information received on the terms described in this document.

For example, we store your User Content in an encrypted raw format for no longer than the period specified in this document. You can make a request to our support service from the e-mail to which your Account is registered, so that we do not save log files containing your User Content and information about it. After receiving the request, we will disable data logging within 5 (five) business days.

After disabling the storage of log files of your User Content and information about it, we are not responsible for investigating errors in the operation of the Service for the transfer of your User Content and do not respond to requests to the support service about investigating errors in the operation of links, because we have no data to analyze the errors that have occurred.

If you do not disable data logging for your User Content, please note that we save it for a limited period of time, as indicated in section 2.3. During this period, we can investigate any errors that occur in the work of links. If you contact us after the expiration of this storage period, our support staff will not be able to help. Therefore, all claims for incorrect operation of the Service and/or connections must be submitted to the support service within 5 (five) business days of the error.

Please take into account business hours and support days. If you contact us on the sixth or seventh calendar day after an error occurs, just prior to a weekend or public holiday, we may not be able to provide assistance.

All data that we process as a processor is handled according to the terms of this document and the GDPR.

Data Security

We keep your data safe. All our partners are bound by non-disclosure obligations and should not use the transmitted data for any purpose other than those for which we provided them with such data.

We ensure this level of security by pseudonymizing and encrypting personal data and your User Content, regularly testing and evaluating the effectiveness of technical and organizational measures to ensure the security of processing. We implement and maintain various security measures designed to protect the Service and your data from unauthorized access, unauthorized processing, or disclosure to unauthorized third parties.

We undertake to notify you of any breach of data security or data leakage by the method and within the time frame provided for by applicable law.

Depending on your jurisdiction, your personal data and User Content are stored in secure web hosting centers in Germany and/or the United States.

Transfer of Your User Content through the Service

The Service works on the principle of transferring User Content from one service, system, site, or program (“Source”) to another service, system, site, or program (“Reception”). We do our best to protect your User Content and keep it confidential, using best security practices to keep your data safe.

1. Source Connection: The user connects the Source. During the setup of the Source, the Service displays test data (real User Content or sample data compiled by us) to improve the user experience.
2. Reception Connection: The user connects the Reception. The Service displays a list of columns, allowing the user to specify what data should be transmitted from the Source.
3. Data Transfer: Once the connection is made between the Source and the Reception, the Service, considering configured filters, receives your User Content from the Source and transmits it to the Reception.
4. Display of Transfer: The fact of the transfer is displayed in the Personal Account – the Service received and transferred one order. You cannot view the specific User Content that was transferred, only the fact of the transfer. User Content transmitted using the Service is not stored by the Service, except for test data if real User Content was used.
5. Logging: For each transfer, we record the transfer log file in encrypted form on a secure server. This log shows what User Content was received from the Source and transferred to the Reception within the last 7 (seven) calendar days. Such logging can be canceled at the request of the User.

7. Who We Share Data With

WE DO NOT SELL ANY PERSONAL OR OTHER USER DATA

To ensure the operation of our Service, we work with various service providers (for example, hosting providers). Your data may be transferred to parties that are necessary for the fulfillment of contractual obligations or where there is a legal obligation to transfer them. All such third parties must agree to respect the confidentiality of Users and protect your personal data.

Your data may be transferred to providers and contractors in countries outside the European Economic Area (EEA). We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or where we and our contractors can ensure that personal data is treated with care.

When processing your data, we work with the following service providers who have access to your data:

Title: Google Analytics

• Address: https://analytics.google.com
• Services Provided: Analytics of user behavior on the site.
• Purpose of Data Transfer: Analytics of user interaction with the site and personal account to improve usability.
• Privacy Policy: https://policies.google.com/privacy

Title: Facebook

• Address: https://www.facebook.com
• Services Provided: Targeted advertising through Facebook ADS.
• Purpose of Data Transfer: Display of targeted advertisements for users who have already been on the site (remarketing).
• Privacy Policy: https://www.facebook.com/about/privacy/previous

Title: Gmail

• Address: https://gmail.com
• Services Provided: Sending emails.
• Purpose of Data Transfer: Sending notifications regarding payments and receiving support requests via email.
• Privacy Policy: https://policies.google.com/privacy

Title: Google ADS

• Address: https://ads.google.com
• Services Provided: Google ADS contextual advertising.
• Purpose of Data Transfer: Display of contextual advertising for users who have already been on the site (remarketing).
• Privacy Policy: https://policies.google.com/privacy

Title: Google Recaptcha

• Address: https://www.google.com/recaptcha/about
• Services Provided: Protection against bot registrations.
• Purpose of Data Transfer: Protection against registrations created automatically through a network of bots.
• Privacy Policy: https://policies.google.com/privacy

Title: DigitalOcean

• Address: https://www.a2hosting.com/
• Services Provided: Hosting.
• Purpose of Data Transfer: Processing data by servers at the time of data transfer from one system to another.
• Privacy Policy: https://www.a2hosting.com/about/website-privacy

Title: Stripe

• Address: https://stripe.com
• Services Provided: Payment processing.
• Purpose of Data Transfer: Accepting payments from users; the payment provider receives data for processing payments from the user’s card.
• Privacy Policy: https://policies.google.com/privacy

Title: MeisterTask

• Address: https://www.meistertask.com
• Services Provided: Task scheduling and team communication.
• Purpose of Data Transfer: Processing bugs reported by users. Data may be needed for investigating the causes of bugs.
• Privacy Policy: https://www.meisterlabs.com/privacy

8. Contacts for All Data Protection Issues

If you have any questions regarding our data protection measures, the processing of your personal data, or the protection of your rights, please contact us as follows:

If you have particularly sensitive questions, please contact our data protection officer or our support by mail, as there can always be security issues when communicating by e-mail.

9. Changes to the Privacy Policy

This Privacy Policy contains information about data protection in our Company. If our processes change, we will adjust the information in this document accordingly so that you are always informed about the processing of your data and will notify you of this.

10. Support

If you have any questions regarding the Service, organizational, or administrative issues, you can seek advice or assistance from the Service support service by using the support service email address or writing to the support service in the online chat on the Company’s Website.

Requests to the support service email are accepted only from the User’s email registered in the Service.

The support team will use their best efforts to quickly respond to the problem, usually within one to three business days. The time and days of the Service support service are indicated on the Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@ainsys.com.